SAP Hosting - Supporting & Securing Your System Operations

Trouble-free operations and the best possible protection against outages for technical operation of SAP system landscapes

Perfect access to the functionalities of an ERP system such as SAP is an absolute prerequisite for ensuring optimum support and supervision of operational procedures.

 

For more than ten years, we have supported the SAP system landscape of the BASF Group and have corresponding experience in handling a wide variety of SAP system landscapes, their lifecycles and user support topics.

 

Based on your requirements, we can also take over, size and integrate the SAP systems of companies outside the BASF Group in our data center complex - either with dedicated resources or on demand. Highly scalable hardware platforms provide you with the agreed services. A redundant infrastructure with two physically separated high-performance data centers guarantee the security and availability of your data - 24 hours a day, 365 days a year.

 

Here's how you can benefit from our SAP hosting services:

We'll ensure the security of your SAP system operations:

  • Increased efficiency and cost savings through cooperation with a competent and experienced partner
  • Comprehensive services from consulting to operations and all the way to support
  • Reliability and demonstrated quality through Service Level Agreements
  • System operations and user support based on individual requirements and in any configuration needed
  • Future-orientation through calculated, easily planned and transparent IT costs
  • Elimination of own hardware investments
  • Additional services such as documentation, application monitoring, job control and job monitoring, reporting and monitoring as well as printing and archiving management can all be integrated into the services ranges.
  • We accept your inquiries in our Customer Service Center, where they are categorized and immediately processed by our multi-language 1st and 2nd Level Support staff.
  • We offer you professional support for your SAP system operations, regardless of the industry sector or company size.
  • Our certified employees (Certified SAP Technology Consultants) are continuously trained for releases and new system components.
  • High availability and protection against outages for your data with redundant systems distributed across two highly modern data centers
  • Our data center processes are certified under DIN ISO 9001, and our services comply with the ITIL standard.

 

Let our experts advise you on how you can benefit from professional support for your SAP system operations by BASF.

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