AMS - Application Management Services

Even the best and most modern software needs maintenance, repair and continuing development, which tie up resources and incur substantial costs. The complexity of corporate application landscapes continues to grow: and globalization as well as networking across corporate boundaries are further reasons for the growing effort involved in application maintenance and support.

At the same time, the lack of application specialists in IT teams is becoming more and more common. This places increasing pressure on IT departments when living up to what business requires: The ability to adapt IT quickly, flexibly and cost-efficiently in order to remain successful in facing the growing competition of a global economy.

Our apllication management services (AMS) offer with "Keep System Running" a standardized, ITIL-compliant AMS basis package for maintenance, support and continuing development of your applications. The service range relieves your expert staff and is especially conceived for the medium-sized company. The AMS-package includes assistance for users with First and Second Level Support. AMS-Services such as Application Service Desk, Process Support and Technical Support have a modular structure – You choose the services to meet your needs, and we coordinate them for your individual situation. Our medium-sized partners make the AMS-services available worldwide, with the added possibility of using offshoring for application development.